Who uses an operational digital twin solution?

An operational digital twin solution is a real-time data solution to improve asset health, field performance, and supply chain planning. So, who uses an operational digital twin solution?

As it turns out, a good operational digital twin solution is not used only by field ops but also by other organizational teams interconnected together. This article describes the different organizational users of our oil & gas drilling rig digital twin solution built with our partner Precision Drilling.

Field Ops

Field Ops use the digital twin to guide their predictive maintenance activities. The digital twin generates simple, actionable smart alarms for the field to check potential failures, replace components, and record maintenance activities. This simplifies the maintenance tasks and ensures consistent, high-quality performance across the fleet.

Operational digital twin view of assets and smart alerts

Rig Managers

The rig managers get an automated email every morning summarizing maintenance activities of the previous day so that they can make adjustments and planning for the current day. They can also check maintenance logs on the digital twin dashboard to monitor the exact actions of their field team.

Remote Ops

The remote ops team relies on the digital twin to help the field solve their problems. Because the remote ops team has to support 100+ rigs, they could only spend up to 3 minutes per rig. The digital twin automatically highlights potential problems with the rigs, so that the remote ops can quickly pinpoint problems and work with the field to resolve them.

Precision Drilling ARO Dashboard that shows asset statuses across rigs in the US and Canada.

Technicians

Technicians use the digital twin to perform remote diagnostics and plan their on-site visits. For example, the top drive digital twin displays current vs. torque, RPM, and block height in real-time and historical views, allowing the electricians to visualize normal and abnormal conditions, so that they can diagnose electrical problems remotely.

Data Team

The data team uses the digital twin data to perform BI analytics such as cost, KPI, and root causes. Operational data is typically difficult to use for BI because it is time-series in nature, but the digital twin converts operational data into transactional events, which can be easily analyzed by BI software.

Supply Chain

The supply chain team uses the digital twin to understand asset performance. The AI model in the digital twin enables comparison of asset components from different vendors. It normalizes component performance under different operating conditions so that the comparison can be done objectively. This helps the supply chain team to negotiate with the vendors using data.

CFO Office

The CFO office uses the digital twin to perform budgeting and planning. The digital twin can predict consumables needs quarters in advance, enabling accurate budgeting and planning from the CFO office.

CEO Office

The CEO receives a monthly BI report, generated by the data team, on the cost and health of its fleet so that they can stay on top of asset health and cost. 


A good digital twin solution connects organizational teams together. This is not an aspiration. It is how our customers use our digital twin solutions. If asset health is a critical objective of your organization, the operational digital twin can help you to stay at the top performance level.

This has been so effective for Precision Drilling such as that they are ranked as a top performer by Kimberlite Research, quote, “Precision stands out for equipment quality and operational advantages of its technology, making it a strong contender for clients seeking top-tier performance.”

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